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Published February 22nd, 2013 at 12:06 PM EST , modified October 22nd, 2015 at 9:08 AM EST

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I welcome all feedback from my readers, but I don’t always have time to respond personally to the volume of messages I receive. So, before you send an e-mail, let’s look at some options, to be sure you’re sending it to the right place!

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If you have a general Mac or iOS technical support question, not related to security or AdwareMedic, I may not always have time to answer.

If your question involves systems other than the Mac (or iOS), such as Windows or Android, I usually am not the right person to ask. You would be better off seeking out a forum dedicated to such topics. Unfortunately, I can’t even recommend one to you, as I have no personal experience with any of them!

If your question or comment involves things like Mac security, AdwareMedic or this site, please contact me via e-mail at I am generally quick to respond to any security-related questions or comments!

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